General terms and conditions for conferences, group bookings, accommodation and other arrangements
These general terms and conditions apply provided that they are attached to the confirmation of the order or it is otherwise agreed between the parties that these general terms and conditions shall apply. Or that a link to the terms and conditions has been attached in the email signature to the ordering party at the time of ordering.
An event is when premises are provided with or without accommodation and/or meals, e.g. for a conference, or for group and party room bookings. Group bookings of accommodation with or without breakfast count as one group booking.
The client is the person – legal or natural – who is liable for payment for the arrangement.
Supplier means the facility that delivers the arrangement.
The value of an order is the agreed price for the entire order or the sum of the number of participants ordered multiplied by the agreed price per participant per day, and the price for specially ordered services.
A booking agent is a company that brokers arrangement bookings including or excluding the brokerage of payment for the booking.
Ordering can be made orally or in writing. The supplier shall acknowledge receipt of an order in writing.
Normally, payment by invoice after the event has ended is #7 below.
There may be customary credit assessment.
4. Special requests when ordering
If the customer has special requests regarding e.g. special diets, pets, etc.m, it must be delivered at the time of ordering. The same applies if the client requires special security arrangements.
5. Valuable property
If the customer wishes to bring high value property and store it in the supplier's storage areas, luggage compartment or safe, the customer shall inform the supplier accordingly. In the event of theft or similar, the supplier is liable for compensation only if the supplier has undertaken to be responsible for the property by written confirmation.
6. Cancellation (unless otherwise agreed):
Cancellation must be made in writing.
In case of cancellation later than four weeks before the first day of the arrangement, the customer shall reimburse the supplier with a certain percentage of the value of the order normally 50%. From two weeks before the event, 100% of the order value must be paid by the customer. In case of cancellation of part of the order, the compensation must be for the cancelled part.
Special cancellation conditions for events over 50 people (unless otherwise agreed):
The following applies to a cancellation of the entire event / conference over 50 people. If cancellation of the entire conference takes place later than 6 weeks before arrival, 100% of the total will be charged.
For all groups, the following applies: if cancellation/minor adjustments occur later than 4 weeks before arrival, 50% will be charged and if cancellations/adjustments are made later than 2 weeks before being charged 100%
Any individual can be cancelled no later than 3 days before free of charge.
6 b. Refunds of cancelled bookings are made on the nearest day of the week after the booked arrival date/event date.
6 c. Objections to the invoice must be made within 10 days of the invoice date. Otherwise, the right to any correction is forfeited.
The customer is responsible for all costs incurred according to the order. If participants are required to pay something each way, this must be approved by the supplier. If there are no participants from the ordered meal, this does not entitle you to a reduction in the price. Payment shall be made by agreement. If a payment-to-invoice agreement has been reached, the customer must issue full payment within 15 days from the date of the invoice. If the payment deadline is exceeded, the supplier has the right to charge interest on late payment from the due date at the applicable reference rate with an addition of eight percentage points. Billing fee applies.
8. Reservation for price changes
(a) If the supplier wishes to reserve the right to price increases, the supplier shall clearly state this in his written confirmation of receipt of the order.
(b) the supplier shall promptly inform the customer when price increases are made;
9. Force majeure, strike, lockout, fire, explosion, war or similar state of war, significant restrictions on deliveries or other circumstances beyond the supplier's control such as government charges, epidemics, pandemics, etc., entitle the supplier to terminate the contract without the obligation to pay damages. Only rebooking to a new event date is offered from the supplier.
10. Liability for property/damage
The supplier has no strict liability for property stored in hotel rooms or in the supplier's premises. Should it turn out that the supplier or its employees acted negligently or negligently or otherwise were to blame for the loss or damage of property, the supplier is responsible for the lost/damaged property. The supplier is also responsible for property stored in locked storage space of the supplier, unless the property is of particularly high value (see paragraph 5). The customer, for his part, is liable for any damage caused to the supplier by negligence by himself or its participants.
In order to resolve disputes or ambiguities at conferences and other events, Visita's Liability Board is available free of charge to the parties. Visita's member companies have committed to comply with the liability board's decision.
12. Booking through intermediaries
If booking and payment is made through a booking agent, that company shall, without delay, keep the supplier's money separate in a separate account until payment has been made to the supplier. This company shall also be liable to the supplier for any money it has received on behalf of the supplier.
INFORMATION ABOUT PARKING, PUBLIC TRANSPORT AND FERRY
As you approach Marstrand, we ask you to keep an eye on the right side of two large grey boat halls belonging to Ringens Varv. Once you pass these, Rutgerson Marin (large glass house) will appear on the left side. After about 100 m turn left towards Badhålan and drive at the bottom to Villa Maritime's free parking which is clearly signposted.
Please note that parking can only be done subject to availability.
If you want to get closer to the ferry location, there are paid parking on both sides of Marstrandsvägen.
TRAVEL SMOOTHLY BY PUBLIC TRANSPORT
Buses from Gothenburg to Marstrand sometimes go directly, sometimes with a change in Ytterby. Go to vasttrafik.se and use Reseplaneraren to find suitable trips. The stop is called "Marstrandsön".
The ferry to Marstrandsön runs 7 min over every 15 minutes, i.e. 07, 22, 37 and 52*). The crossing takes 2 minutes. Ferry tickets can be purchased at the kiosk or vending machine at the ferry terminal.
Normally, the group transfer ticket is included in the conference package, but exceptions may occur.
Note: You do not need to specify the exact time and not everyone has to come on the exact same ferry. When you board the ferry, you do not need a travel certificate, but only give your company name to the ferry staff.
The return journey from Marstrandsön runs every 15 minutes, i.e. 00, 15, 30, 45*)
Hotel Villa Maritime is located on the quay to the left of the ferry 20 meters.
*) Ferry times in the evening and at night:
The ferry runs once every 15 minutes until 22:00.
After that, it runs every 30 minutes, from 22:00 until 05:00 You must then call it 5 minutes before departure. A large button is located at the booms on the ferry terminal.
From 06:00 in the morning, the ferry runs every 15 minutes.
NOTE THE FERRY CAN CHANGE TIMES BUT ALWAYS RUNS EVERY HALF HOUR 24 HOURS A DAY.